Benefit from over 35 years of experience in solving computer problems, leveraging our extensive history and expertise.
Our top-notch Help Desk has received a 4.9 rating on Google Reviews, reflecting our commitment to quality and customer satisfaction.
Simple and direct access to the Help Desk ensures you can quickly connect with support when you need it.
We stand behind our service with a satisfaction guarantee, giving you peace of mind that your IT needs are in capable hands.
At Computrek, we believe IT support should be as flexible as your business. Our approach starts with a complimentary account that gives you instant access to our Help Desk. From there, you choose only the services you need, when you need them. No pressure. No surprises. Just smart, reliable support built around your business—not ours.
Contact Us TodayOur team provides comprehensive support services, tailored to your needs, whether it's ad-hoc assistance or full management, remotely or onsite. Enjoy complete support for your technology infrastructure, customized to your preferences. Select a service below or keep scrolling to learn more.
Experience tailored IT support on your terms. Our flexible ad-hoc services provide expert assistance exactly when and where you need it. Whether you're facing unexpected challenges or need extra support for special projects, our team is ready to help without the commitment of long-term contracts. Benefit from scalable support that adapts to your business needs, ensuring you have the resources to thrive at all times.
Pay only for what you need with billing in convenient 15-minute increments, ensuring you get value without overspending.
Our Ad-Hoc Help Desk is available from Monday to Friday, 8 AM to 5:00 PM, providing dependable support during standard business hours.
Take advantage of special pricing with our prepaid Help Desk support options, designed to save you money while providing exceptional service.
Gain access to Level 1 and Level 2 support with options for ticket escalation to address more complex issues like server migrations.
For further details about our services and how we can assist you, schedule a meeting with our Client Success team. They're ready to answer all your questions and help you set up a complimentary account with our Help Desk.
Please include your callback number, a detailed description of your issue, and your preferred time for a callback. The more information our team has prior to the callback, the more efficiently we can streamline your support experience.
Our Flexible Support team is here to help you from Monday to Friday, between 8:00 AM and 5:00 PM. Select extension 1. Our Flexible Support team may be assisting other customers. Please leave a message with your callback number and a brief description of your issue. We'll get back to you as soon as possible.
The Business Advantage Managed Service package offers a comprehensive and customized suite of services, including round-the-clock Unlimited Remote Support available 24/7, 365 days a year. Our services ensure robust IT management, cybersecurity, and efficient technology operations tailored to your business needs. Partnering with us allows you to focus on your core objectives while we optimize and secure your IT infrastructure.
Entrust your IT operations to skilled professionals, allowing your team to focus on core objectives and maximize productivity. Our services include proactive monitoring, network security, end-user support, application management, and asset management.
The ProActive Service Portal is an intuitive web application designed to streamline support services for your team. It offers a range of utilities to keep you informed and maintain optimal network health.
Our package includes all-encompassing unlimited remote support for Level 1 and Level 2 issues, providing fast and effective assistance for a wide range of IT problems.
The Cybersecurity Network Advantage integrates superior elements such as Remote Management Network Security, Remote Security Monitoring, and advanced Remote Support Tools to ensure a resilient and secure network infrastructure.
Our Cybersecurity Awareness training platform is an interactive program designed to educate your team on essential digital security aspects using real-world scenarios and industry best practices.
The Direct Procurement Advantage service manages your hardware needs throughout its entire lifecycle, from procurement to environmentally responsible disposal.
Receive expert onsite IT support tailored to your business needs. For projects demanding specific expertise, hire a technician to deliver targeted solutions and support. Your technology, proficiently managed on location.
Ensure your technology is managed by skilled professionals right at your location, allowing your team to focus on core objectives. Our services include proactive troubleshooting, hardware installation, software updates, and comprehensive technical support.
Our Flexible Onsite Support package provides dedicated technicians who deliver tailored solutions to meet your specific business requirements. From network setup to advanced troubleshooting, our experts ensure smooth and efficient operations.
For projects demanding specialized knowledge, hire our technicians to deliver precise, targeted solutions. Whether it's a major hardware upgrade, network overhaul, or customized software deployment, our experts handle it all with proficiency and care.
Our onsite support integrates seamlessly with your existing infrastructure, ensuring minimal disruption and maximum productivity. From initial setup to ongoing maintenance, we ensure your technology operates at its best.
Benefit from hands-on training and assistance for your team, helping them stay updated and proficient with the latest technology and best practices. Our onsite experts provide practical guidance and support to empower your workforce.
Address IT issues swiftly and effectively with our onsite support, minimizing downtime and keeping your business running smoothly. Our technicians are equipped to handle a wide range of technical problems on the spot.
For further details about our services and how we can assist you, schedule a meeting with our Client Success team. They're ready to answer all your questions and help you set up a complimentary account with our Help Desk.
Please include your callback number, a detailed description of your issue, and your preferred time for a callback. The more information our team has prior to the callback, the more efficiently we can streamline your support experience.
Our Flexible Support team is here to help you from Monday to Friday, between 8:00 AM and 5:00 PM. Select extension 1. Our Flexible Support team may be assisting other customers. Please leave a message with your callback number and a brief description of your issue. We'll get back to you as soon as possible.
The Business Advantage Server Management bundle offers a dynamic and tailored suite of services crafted to meet your specific business requirements, ensuring optimal performance and security.
Our Server Management service ensures optimal performance, security, and reliability of your server infrastructure through regular monitoring, security updates, and proactive measures. We also offer backup and disaster recovery planning to safeguard data and provide technical support for troubleshooting and maintenance tasks.
Backup & Data Recovery services protect your critical data with regular, secure backups to onsite, offsite, or cloud storage solutions. Automated processes ensure data consistency, while our recovery tools quickly retrieve lost or corrupted data. Data encryption and access controls further secure your information.
Our Network Management Service ensures seamless performance and optimal health of your enterprise network through real-time traffic analysis, performance optimization, and security enforcement. Proactive troubleshooting prevents downtime, providing reliable connectivity and robust security. Our scalable solutions support your organization's growth.
Our Cloud Infrastructure Management maximizes your cloud investments by managing deployment, scaling, and optimization of cloud resources. We ensure alignment with your business objectives through cost control, compliance, security, and performance monitoring. Our agile approach supports rapid scaling and adaptability to market changes.